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The Johnston Police Department has become aware of a recent scam circulating the metro area. The scammers are claiming to be from CenturyLink and are calling to ask questions about service and if there have been any recent outages. The scammers will then inform the resident they are trying to do upgrades as they knew another provider was working in the area to install fiber.
The scammer informs the resident they need to update their router over the phone or lose internet service. The callers are asking the residents to go to ultraviewer.net. DO NOT do this! This website allows someone to remote into your computer to take over. Don't become a victim.
The Johnston Police Department offers these tips to avoid scams:
If you do receive a scam call, please contact the Johnston Police Department at 515-278-2345.