Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Now that Johnston City Hall is in a new location, so is the utility payment drop box. It is located east of the entrance doors, just outside of the building.
Residents do have the option to pay their utility bill online at www.municipalonlinepayments.com/johnstonia or use the utility payment drop box, located outside City Hall, 6221 Merle Hay Rd. If you utilize the payment drop box, please be sure to include a payment slip or your account number.
To view all utility payment options, visit www.cityofjohnston.com/213/Utility-Payment-Options-and-Billing.
If you have questions regarding your utility payment, please contact the Municipal Utility Clerk at 515-727-7772 or firstname.lastname@example.org.