Garbage and Recycling

Garbage
Residents who wish to begin service should contact the Johnston Utility Services Department at 515.727.7772. Click here (PDF) for a list of the fees. Garbage pickup for residents who live west of NW 86th Street is on Monday. Garbage pickup for residents who live east of NW 86th Street is on Tuesday. To ensure pick up, waste containers must be placed at your curb, no more than 18 inches from the street, by 6:00 a.m. on collection day. Solid waste billing is included in your monthly utility bill.

To begin service, call City of Johnston Utility Services at 515.727.7772
For missed collection, call Metro Waste Authority at 515.244.0021

Recycling
Residents who wish to begin recycling service should contact the Johnston Utility Services Department at 515.727.7772. Click here (PDF) for a list of the fees. The Curb It! Recycling program is a single-stream recycling program operated by Metro Waste Authority. Each residential property is provided with one rolling cart for collection of all recyclable materials. Materials can be placed in the cart in no specific order, except for shredded paper, which should be placed in a brown paper bag. The Curb It! recycle cart should be placed at your curb by 6:00 a.m., no more than 18 inches from the street, every other week, based on the calendar sticker located on your cart's lid. Recycling services are included in your monthly utility bill. For a complete list of what is recyclable and what is not, click here (PDF).

To begin service, call City of Johnston Utility Services at 515.727.7772
For missed collection, call Metro Waste Authority at 515.244.0021
For a 2nd “Curb It! Extra,” recycling cart, call Metro Waste Authority at 515.244.0021

Interested in learning how to dispose or recycle items in your home or office? Search for common objects in our Recycling & Disposal Guide and learn where it should go

Learn what is and what is not accepted in your recycling cart.


Payment Options


Monthly bill covering city utilities is mailed or emailed to your residence around the 1st of the month, payment is due on the 15th.
  • Online Credit Card – Available 24/7, go to www.cityofjohnston.com. A processing fee is charged by the credit card company.
  • ACH – Automatic payment initiated by the Johnston Water Division (no charge). To apply, please complete the ACH application.
  • Mail  Payments are encouraged 3-5 business days prior to the due date to ensure time for delivery.
  • Phone – Payments can be made by calling 833.259.4019 (a processing fee will be charged by the credit card company)
  • In Person – Cash, check or credit cards are accepted at Johnston City Hall Monday through Friday from 8 a.m. until 5 p.m.
  • Dropbox - Available 24/7 inside the front door of Johnston City Hall
  • Pay Stations - Payments can be made at Johnston Hy-Vee and Price Chopper grocery store