Sewer Services

Wastewater Reclamation

The City of Johnston is a member of the Des Moines Wastewater Reclamation Authority. Waste water leaving your home is transported to the facility for processing.

The city also has 341 grinder pump assemblies that it maintains within the sewer system. These pumps are maintained by the city of Johnston. If a problem arises with your grinder pump please contact the city immediately to reduce the chance of property damage.  

Emergency Contact

In case of an emergency after regular office hours, call 515-278-0822 and follow the voice instructions. Our department has several emergency voice mail boxes that will get prompt attention when there is an emergency. Please only leave messages on these mail boxes if it is a true emergency.

Staff Listing

  • Tyler Danielson, Asset Management Coordinator
  • Mike Gaskins
  • Brandon Hackbarth 
  • Brandon Mellencamp
  • Chris Downing 
  • Grant Selby 
  • Brady LaFollette 
  • Denny Messenger 
  • Shane Kinsey, Water/wastewater distribution analyst
  • Tyler Huls

Begin Service / Billing

Learn more about beginning water and sewer services in the Water / Sewer Service handout (PDF).

Please contact Marci Santi in the Utility Billing Department, at 515-727-7772, with questions on your bill.