Skip to main content

Email Lists

Related Sites

Public Safety

Current Threat Level:

ELEVATED
Home | Calendar  |  Fees  |  FAQ |  Links

FAQ

Browse by Category:

 

Search FAQs:

 

Police FAQs

Top > Police

Questions

  1. A potential employer has requested I provide them with my fingerprints in order to conduct a background investigation. Can I be fingerprinted by the Johnston Police Department?
  2. How can I obtain a copy of a police report and how much of the information is available to me?
  3. I am going on vacation or traveling south for the winter. Can an officer watch my home?
  4. I feel that the officer I was in contact with did not act in a respectful or professional manner and I would like to file a complaint against that officer. How do I do that?
  5. I have lost my animal can the Police Department help me?
  6. My car was impounded, what do I do?
  7. My vehicle has been impounded, how do I retrieve it?
  8. What is Johnston's snow ordinance and how can I make sure I do not receive a ticket?
  9. What programs do you offer for youth in the community?
  10. Where is the Polk County Courthouse located?
  11. Who do I contact if I have lost my keys or I have found someone else's keys?

Answers

  1. A potential employer has requested I provide them with my fingerprints in order to conduct a background investigation. Can I be fingerprinted by the Johnston Police Department?
    Fingerprinting is provided free of charge to Johnston residents and for Johnston businesses. Proof of residency or local employment is required. Please call (515) 278-2345 to schedule.
    [ Back to Top ]
  2. How can I obtain a copy of a police report and how much of the information is available to me?

    Accident reports are provided free of charge to accident victims. Insurance agencies or third parties are charged $5 for each report.

    Pubilc record reports are available for all other situations for a nominal fee. Release of additional information requires a subpoena in order to protect the confidentiality of individuals in the case and ongoing investigations.


    [ Back to Top ]
  3. I am going on vacation or traveling south for the winter. Can an officer watch my home?

    Johnston Police Department offers the Vacation Watch program for residents who are gone for an extended amount of time.

    Complete the form and submit to the police department.

    Contact the Johnston Police Department at (515) 278-2345 between 8:00 a.m.-4:00 p.m.


    [ Back to Top ]
  4. I feel that the officer I was in contact with did not act in a respectful or professional manner and I would like to file a complaint against that officer. How do I do that?
    Citizens may file a complaint by contacting Lieutenant Lynn Aswegan at (515) 278-2345 to arrange an appointment to make the complaint in person.
    [ Back to Top ]
  5. I have lost my animal can the Police Department help me?

    When an animal is lost, contact the public works department at 278-0822.


    [ Back to Top ]
  6. My car was impounded, what do I do?

    Vehicles impounded by the Johnston Police Department are available for release Monday-Friday between 8:00 a.m. and 4:00 p.m. (excluding holidays).  Vehicle owners must provide state-issued photo identification at the Johnston Police Department, 6221 Merle Hay Road, Johnston, Iowa, to obtain a release form.  Impounded vehicles will only be released to the vehicle’s registered owner or title holder.

    In some cases, additional documentation may be required before a vehicle is released.  For this reason, vehicle owners are encouraged to contact the Johnston Police Department’s administrative office prior to visiting the police department by calling 515-278-2345, 8:00 a.m. and 4:00 p.m. (excluding holidays).

    For more information.


    [ Back to Top ]
  7. My vehicle has been impounded, how do I retrieve it?
    A release must be obtained from the Johnston Police Department. We recommend calling (515) 278-2345 prior to arriving at the station to determine whether holds have been placed on your vehicle (i.e. proof of valid insurance, registration or valid drivers license). Once you have met the impound requirements, a release will be issued a and you may proceed to the proper towing agency to retrieve your vehicle.
    [ Back to Top ]
  8. What is Johnston's snow ordinance and how can I make sure I do not receive a ticket?
    Johnston's snow ordinance states that “vehicles shall not be parked or left standing on any part of the right-of-way of a public street during anytime when snow removal operations are in progress and before such operations have resulted in the removal or clearance of snow or ice from such street or streets. The owner of the vehicle shall be jointly responsible with the driver, if different person.” Failure to follow the prescribed ordinance may result in a civil citation issued to either the driver or owner of the vehicle.
    [ Back to Top ]
  9. What programs do you offer for youth in the community?

    The Johnston Police Department is engaged with the youth in the community through many programs. Kid Power is the umbrella organization that includes youth programming.

    Child Seat Safety

     


    [ Back to Top ]
  10. Where is the Polk County Courthouse located?
    The Polk County Courthouse is located at 5th and Mulberry in downtown Des
    Moines, Iowa.
    [ Back to Top ]
  11. Who do I contact if I have lost my keys or I have found someone else's keys?
    If you have lost your keys or have found a set of keys, please call (515) 278-2345 or e-mail us at admin@police.ci.johnston.ia.us .
    [ Back to Top ]