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Who to Contact

ADMINISTRATION at 515-278-2344 with questions or concerns about....

  • Cigarette and liquor licenses
  • City financial information
  • City ordinances
  • Council meeting information
  • Human resources information
  • Solicitor permits
  • Paying parking tickets

COMMUNITY DEVELOPMENT at 515-278-2344 with questions or concerns about....

  • Abandoned/inoperable motor vehicles on private property
  • Building inspections
  • Building without a permit
  • Dumpster out of enclosure
  • Illegal use of property or business
  • Illegal signs
  • Nuisance or junk/debris/garbage
  • Signs
  • Snow not cleared from sidewalks
  • Unauthorized construction
  • Unsafe building or structure
  • Unsafe construction activities
  • Weeds/tall grass
  • Zoning regulations

FIRE at 515-276-5182 with questions or concerns about...

Call 911 for emergency

  • Ambulance services
  • Commercial/residential fire alarms
  • Fire and Rescue services
  • Commercial Fire inspections
  • Residential Fire Safety Issues
  • Hazardous Materials
  • Open burning regulations

PARKS at 515-727-8091

  • Cemetery information
  • Rental of Simpson Barn, Crown Point Community Center, picnic shelters
  • Street tree planting, trimming, removals
  • Spring tree sale
  • Parks information
  • Trail information

POLICE at 515-278-2345 with questions or concerns about...

Call 911 for emergency

  • Abandoned or inoperable vehicles on public right-of-way
  • Accident reports
  • Animal control
  • Disturbing the peace, noise issues
  • Motor vehicle violations
  • Parking
  • Parking tickets

PUBLIC WORKS at 515-278-0822 with questions or concerns about....

  • Drainage problems on public property
  • Fire hydrant maintenance or repair
  • Mosquito spraying
  • Snow removal on streets
  • Streets

UTILITY SERVICES at 515-727-7772 with questions or concerns about...

  • Utility services
  • Bill payments
  • Water service sign up/disconnect

WASTE MANAGEMENT at 515-262-4040 with questions or concerns about...

  • Missed garbage
  • Solid waste for new construction
  • Recycling
  • Missed pickup of recycling
  • Appliance and white goods pickup

Updated on October 7, 2010