Administrative services for the department are performed by the Director, Matt Greiner; Superintendent, Scott Chiri; and administrative assistant, Lori Mason. Customer service calls and other inquiries are received by the administrative staff and the necessary action is taken to respond to the situation.
The public works facility also houses the water/sewer maintenance division and the holding facility for lost pets in the city.
Johnston Public Works is located at 6400 NW Beaver Drive, on the city's east side.
In case of an emergency after regular office hours, call 515-278-0822 and follow the voice instructions. Regular office hours are Monday through Friday, 7:30 a.m. to 4 p.m.
Our department has several emergency voicemail boxes that will get prompt attention when there is an emergency. Please only leave messages on these mailboxes if it is a true emergency.
To learn more about utility billing and services in Johnston, click here (PDF).